Matrox Professional Services
Proactive, planned, personalized, purchased
Matrox Imaging offers deep technical assistance to help customers develop particular applications and save valuable development time.
Backed by Matrox Applications Engineers and the Matrox Vision Squad—a team of high-level vision professionals—Matrox Professional Services offer more in-depth support, recommending best methods with the aim of helping customers deploy solutions quickly and easily.
These professional services comprise:
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Personalized remote or in-person training at Matrox Imaging headquarters or customer site
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Assessing application or project feasibility, including illumination, image acquisition, and vision algorithms
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Demonstrating and/or prototyping applications and projects
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Optimizing and/or troubleshooting user applications and projects, including remote debugging
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Video and camera interfacing
Online Technical Services
An Online Technical Services facility is equipped with top-of-the-line video conferencing tools, allowing customers and support staff to video chat, share screens, and troubleshoot application issues directly.
Vision Lab
A state-of-the-art Vision Lab is set up with a wide variety of lighting, image capture, and computational tools to investigate application feasibility, starting with illumination and more.