Matrox Imaging Support and Services


Matrox Imaging offers a range of support and services to help customers evaluate, integrate, deploy, and maintain vision applications. From on-demand training videos to in-depth troubleshooting assistance, these services ensure comprehensive customer support where and when required.

Matrox Vision Academy

Comprehensive online library of on-demand instructional material on how to use and deploy Matrox Imaging Library (MIL) X and Matrox Design Assistant X vision software. Designed to break down complex topics into short animated videos, Matrox Vision Academy provides self-directed training that can be used to address quick questions or explain whole subjects, to help use Matrox Imaging software to create vision applications. Matrox Vision Academy also hosts on-premises training courses at Matrox headquarters, combining lectures, hands-on workshops, and expert-led sessions.

Matrox Professional Services

Deeper technical assistance to help customers save valuable development time and deploy solutions more quickly. Services include personalized training, assessing project feasibility, application prototyping, troubleshooting, debugging, and device interfacing—all with the aim of helping customers deploy solutions quickly and easily.